We are looking for a motivated Insurance Claims Analyst to join our organization and contribute to our mission. This remote position offers competitive compensation and the opportunity to work with a diverse team of professionals across the continent.
Key Responsibilities:
Process insurance claims efficiently, verify policy coverage details, and ensure timely resolution for all policyholders. Manage client relationships, explain policy options clearly, and provide expert guidance on coverage selections. Monitor industry trends, regulatory changes, and market developments to keep strategies current and effective. Collaborate with cross-functional teams to identify challenges, develop solutions, and implement process improvements. Prepare detailed reports, analyses, and presentations for management review and decision-making. Communicate effectively with internal and external stakeholders to ensure alignment on objectives and deliverables.
Requirements:
Knowledge of insurance products, claims processing workflows, and regulatory frameworks in African markets. Experience with insurance management systems and claims adjudication software platforms. Strong organizational skills and meticulous attention to detail in all tasks and deliverables. Proficiency with industry-standard tools, software platforms, and reporting systems. Bachelor degree in a relevant field or equivalent hands-on professional experience. Excellent written and verbal communication skills for cross-team and client-facing interactions.
What We Offer:
Fully remote position with flexible working hours. Competitive monthly salary commensurate with experience. Comprehensive health insurance for employee and dependents. Annual learning and development budget for professional certifications. Regular virtual team-building events and social activities. Home office equipment allowance. Performance-based annual bonus. Access to employee wellness programs and mental health support.
