We are seeking a skilled Loss Adjuster (Remote) to join our growing remote team. You will play a critical role in supporting our operations while working alongside experienced professionals in a fast-paced, results-driven environment.
Key Responsibilities:
Process insurance claims efficiently, verify policy coverage details, and ensure timely resolution for all policyholders. Evaluate risk factors and support underwriting decisions using data analysis and industry benchmarks. Participate in training, mentoring, and knowledge-sharing activities to strengthen team capabilities. Collaborate with cross-functional teams to identify challenges, develop solutions, and implement process improvements. Communicate effectively with internal and external stakeholders to ensure alignment on objectives and deliverables. Monitor industry trends, regulatory changes, and market developments to keep strategies current and effective.
Requirements:
Experience with insurance management systems and claims adjudication software platforms. Knowledge of insurance products, claims processing workflows, and regulatory frameworks in African markets. Strong organizational skills and meticulous attention to detail in all tasks and deliverables. Bachelor degree in a relevant field or equivalent hands-on professional experience. Proficiency with industry-standard tools, software platforms, and reporting systems. Excellent written and verbal communication skills for cross-team and client-facing interactions.
What We Offer:
Fully remote position with flexible working hours. Competitive monthly salary commensurate with experience. Comprehensive health insurance for employee and dependents. Annual learning and development budget for professional certifications. Regular virtual team-building events and social activities. Home office equipment allowance. Performance-based annual bonus. Access to employee wellness programs and mental health support.