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To provide HR and administrative support to our client’s outsourced warehouse team. The ideal candidate should have proven experience managing large outsourced workforces in a fast-paced FMCG, Logistics, Manufacturing, or Warehouse environment. The candidate must be flexible to work both day and night shifts, with operational exposure being an added advantage.

JOB PURPOSE:

Working relationships:

INTERNAL

EXTERNAL

Key Responsibilities

Lead resourcing for all vacant positions within the Warehouse and site operations.
Coordinate recruitment activities with HR teams, hiring managers, and outsourced labor providers.
Ensure manpower planning aligns with operational demand, productivity targets and budget.
Support succession planning for all key positions to avoid gaps

Workforce Planning & Resourcing

Ensure strict adherence to all HR procedures, including recruitment, induction, confirmation, separation, discipline, salary inputs, training, and performance appraisals.
Monitor and enforce compliance with statutory labor laws, company policies, and internal controls.
Act as the site custodian for audits and HR compliance reviews.

HR Operations & Compliance

Oversee induction of all new employees on AGL policies, procedures, code of conduct, and site regulations.
Ensure timely creation and approval of employee email and system access.
Manage staff separation processes, including documentation, clearances, and exit reporting.

Employee Lifecycle Management

Monitor staff attendance, absenteeism, and leave utilization to ensure alignment with KPIs and operational requirements.
Ensure leave planning is followed and leave liability is maintained within acceptable limits.
Review attendance summary sheets to support payroll and vendor invoicing.

Attendance, Leave & Utilization Management

Coordinate with outsourced labour providers to ensure workforce delivery meets business needs.
Verify subcontracted labour invoices against attendance, utilization, and approved rates.
Monitor HR service provider KPIs and conduct periodic performance reviews.

Outsourced Labor & Vendor Management

Handle disciplinary matters at the our client outsourced site in line with company policy and Labor law.
Support grievance handling, dispute resolution, and disciplinary investigations.
Manage employee relations to maintain a productive and harmonious workplace.
Participate in and support works council and industrial relations forums.

Employee Relations & Discipline

Ensure adherence to occupational health and safety standards, government regulations, and company policies.
Promote a culture of safety, compliance, and employee wellbeing across the site.
Coordinate with HSE teams on compliance and corrective actions.

Health, Safety & Wellbeing

Reporting & Analytics

Oversee day-to-day operations of the HR & Admin desk, ensuring timely response to staff queries.
Ensure proper filing, documentation, and renewal of statutory and operational certificates.
Manage administrative support activities such as stationery requests and staff meal coordination.
Attend toolbox talks ,site meetings, record minutes, and drive closure of action items.

HR Administration & Site Support

Lead and develop the site HR team
Delegate operational tasks while maintaining governance, control, and accountability.
Build HR capability to support a high-volume, fast-paced operation.

People Management

Qualifications

A minimum of 5 years of HR experience, with at least 3 years served in the role of Senior HR Officer.
The ideal candidate should have proven experience managing large outsourced workforces in a fast-paced FMCG, Logistics, Manufacturing, or Warehouse environment. The candidate must be flexible to work both day and night shifts, with operational exposure being an added advantage.

Experience