About Eastwood Industries

Eastwood Industries is a steel fabrication and structural engineering company that manufactures steel structures, silos, water tanks, and transmission towers for the construction, agriculture, and energy sectors. The factory in Nairobi's Industrial Area employs 350 workers and has an annual production capacity of 12,000 metric tonnes of fabricated steel. Founded in 1998, Eastwood holds ISO 3834 certification for welding quality management and has supplied structural steel for landmark projects including airport terminals, stadium roofs, and warehouse complexes. The company is a member of the Kenya Association of Manufacturers.

What you will do:

You will manage and grow relationships with existing key accounts, ensuring that they receive excellent service and continue to do business with the company. Daily tasks include conducting regular account reviews, identifying upselling and cross-selling opportunities, resolving service issues, and coordinating with internal teams to deliver on client commitments. The role involves preparing account plans, tracking account performance metrics, and reporting to senior management. You will also represent the company at industry events, trade shows, and client meetings. Strong relationship-building skills, a deep understanding of the client's industry and business challenges, and the ability to manage multiple accounts simultaneously are essential.

Bachelor's degree or equivalent professional qualification in a related field
Minimum 3 years of proven experience in a similar position
Strong analytical, problem-solving, and decision-making abilities
Excellent organisational and time-management skills
Proficiency in relevant industry software and tools
Strong interpersonal skills with the ability to work across teams
Knowledge of industry standards, regulations, and best practices

Requirements:

If you meet the above qualifications and are interested in this opportunity, send your updated CV and a brief cover letter explaining why you are a good fit for the role. Shortlisted candidates will be contacted within two weeks of the application deadline. Eastwood Industries is an equal opportunity employer and does not charge any fees at any stage of the recruitment process.