Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties.
- Lead engagement via inbound and outbound calls, SMS, email, and social channels.
- Prospect qualification based on medical needs, budget, readiness, and alignment with Trevita services.
- Client education on available treatments, benefits of medical travel, safety protocols, and certifications.
- Build trust with clients navigating sensitive health or aesthetic decisions.
- Schedule qualified consultations for the sales/medical coordination team.
- Maintain accurate and detailed records in CRM systems.
- Follow up persistently and strategically with leads across the funnel.
- Handle objections related to safety, travel logistics, and cost comparisons.
- Meet and exceed KPIs (contact rate, qualification rate, show rate, booked consultations).
- Provide feedback to marketing and sales on lead quality and messaging effectiveness.
- Mentor junior SDRs (optional depending on seniority level).
Key Responsibilities
- 3-5+ years of experience as SDR/BDR, appointment setter (preferably high-ticket services), or in sales roles within healthcare, medical tourism, aesthetics, or wellness.
- Proven track record in outbound prospecting and consultative selling.
- Experience working with U.S.-based clients.
- Skills Exceptional communication and empathy skills.
- Ability to handle sensitive conversations related to health and personal transformation.
- Strong consultative selling approach (non-transactional).
- Advanced objection handling and next-step closing skills.
- High level of organization and pipeline management.
- Data-driven mindset with strong CRM discipline.
- Ability to thrive in fast-paced, performance-driven environments.
- Tools CRM platforms (HubSpot, Salesforce, or similar).
- Calling & messaging tools (VoIP, Email, SMS).
- Calendars and scheduling tools.
- Lead management and outreach systems.
- Core Competencies Trust-building & emotional intelligence.
- Patient-centric mindset.
- Resilience and persistence.
- Accountability and ownership.
- Adaptability in high-growth environments.
Experience & Requirements