We are hiring an experienced Motor Vehicle Claims Specialist to strengthen our team. This is an excellent opportunity to apply your expertise in a dynamic, remote-first environment that values innovation, professional growth, and measurable impact.
Key Responsibilities:
Process insurance claims efficiently, verify policy coverage details, and ensure timely resolution for all policyholders. Manage client relationships, explain policy options clearly, and provide expert guidance on coverage selections. Collaborate with cross-functional teams to identify challenges, develop solutions, and implement process improvements. Communicate effectively with internal and external stakeholders to ensure alignment on objectives and deliverables. Monitor industry trends, regulatory changes, and market developments to keep strategies current and effective. Prepare detailed reports, analyses, and presentations for management review and decision-making.
Requirements:
Experience with insurance management systems and claims adjudication software platforms. Knowledge of insurance products, claims processing workflows, and regulatory frameworks in African markets. Reliable internet connection and a dedicated workspace suitable for remote work. Strong organizational skills and meticulous attention to detail in all tasks and deliverables. Ability to work independently in a remote environment with minimal supervision and strong self-discipline. Proficiency with industry-standard tools, software platforms, and reporting systems.
What We Offer:
Fully remote position with flexible working hours. Competitive monthly salary commensurate with experience. Comprehensive health insurance for employee and dependents. Annual learning and development budget for professional certifications. Regular virtual team-building events and social activities. Home office equipment allowance. Performance-based annual bonus. Access to employee wellness programs and mental health support.
