8 Direct Sales Representatives at KCB Bank Kenya.
Posted: Sep 14, 2026
Deadline: Sep 21, 2026
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
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1. Direct Sales Representative - Marsabit
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Marsabit
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
For the above position, the successful applicant should have the following:
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
2. Direct Sales Representative - Wajir
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Wajir
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
3. Direct Sales Representative - Takaba
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Mandera
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
4. Direct Sales Representative - Mandera
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Mandera
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
5. Direct Sales Representative - Hola
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Tana River
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
6. Direct Sales Representative - Garissa
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Garissa
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
7. Direct Sales Representative - Moyale
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Marsabit
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
8. Direct Sales Representative - Isiolo
Job Type: Full Time
Qualification: BA/BSc/HND, Diploma, KCSE
Location: Isiolo
Job Field: Sales and Business Development
Key Responsibilities
- Sourcing prospective customers leads from various sources such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with product features and treating customers fairly.
- Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable to their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
- Be a recent graduate with a diploma or university degree from a recognized institution.
- Must have a minimum Mean grade of C-(Minus) in K.C.S.E.
- Excellent analytical and interpersonal skills.
- A passion and commitment to quality service.
- Excellent verbal and written communication skills.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
Deadline: Sep 21, 2026
