We are seeking a skilled Collections Specialist to join our growing remote team. You will play a critical role in supporting our operations while working alongside experienced professionals in a fast-paced, results-driven environment.
Key Responsibilities:
Monitor transactions for fraudulent activity, investigate suspicious patterns, and implement prevention measures. Analyze credit risk using scoring models and recommend policy changes to balance growth with risk exposure. Participate in training, mentoring, and knowledge-sharing activities to strengthen team capabilities. Monitor industry trends, regulatory changes, and market developments to keep strategies current and effective. Communicate effectively with internal and external stakeholders to ensure alignment on objectives and deliverables. Prepare detailed reports, analyses, and presentations for management review and decision-making.
Requirements:
Background in payment processing, card management systems, and financial fraud detection methodologies. Understanding of credit risk models, regulatory compliance, and consumer protection laws. Bachelor degree in a relevant field or equivalent hands-on professional experience. Ability to work independently in a remote environment with minimal supervision and strong self-discipline. Excellent written and verbal communication skills for cross-team and client-facing interactions. Strong organizational skills and meticulous attention to detail in all tasks and deliverables.
What We Offer:
Remote-first culture with competitive compensation package. Comprehensive health, dental, and vision insurance. Flexible paid time off and wellness days. Annual conference attendance and professional development budget. Access to cutting-edge tools and technology. Collaborative and inclusive work environment. Performance reviews with structured career growth opportunities. Monthly internet and co-working space stipend.
