We are hiring an experienced SaaS Billing Coordinator to strengthen our team. This is an excellent opportunity to apply your expertise in a dynamic, remote-first environment that values innovation, professional growth, and measurable impact.
Key Responsibilities:
Lead software implementations, configure solutions to meet client needs, and ensure successful product onboarding. Collaborate with product and engineering teams to relay customer feedback and influence the product roadmap. Participate in training, mentoring, and knowledge-sharing activities to strengthen team capabilities. Prepare detailed reports, analyses, and presentations for management review and decision-making. Monitor industry trends, regulatory changes, and market developments to keep strategies current and effective. Communicate effectively with internal and external stakeholders to ensure alignment on objectives and deliverables.
Requirements:
Understanding of cloud architecture, subscription business models, and product-led growth strategies. Experience with SaaS platforms, CRM systems, API integrations, and customer lifecycle management. Excellent written and verbal communication skills for cross-team and client-facing interactions. Ability to work independently in a remote environment with minimal supervision and strong self-discipline. Reliable internet connection and a dedicated workspace suitable for remote work. Bachelor degree in a relevant field or equivalent hands-on professional experience.
What We Offer:
Remote-first culture with competitive compensation package. Comprehensive health, dental, and vision insurance. Flexible paid time off and wellness days. Annual conference attendance and professional development budget. Access to cutting-edge tools and technology. Collaborative and inclusive work environment. Performance reviews with structured career growth opportunities. Monthly internet and co-working space stipend.
