Job Description
Job Purpose
- To ensure efficient and accurate receiving all transaction both for outpatient and inpatient with an aim of creating revenue for the hospital.
Key Responsibilities
- Ensure there is proper and documented handover during shift change for accountability.
- Ensure there is enough money for change before starting the shift.
- Confirm the authenticity of all money received from clients to avoid receipt of fake money.
- Calculate cash in the view of the client to ensure there is transparency and clients don’t allege theft.
- Ensure accuracy in calculation of money on receipt and issuance to ensure cash at hand always reconciles with system records.
- Ensure issuance of accurate and genuine receipts to clients.
- Report any losses or excesses immediately they happen or are identified.
- Ensure reconciliation of cash at hand and system is done at the end of every shift and status report forwarded to Head cashier.
- Report any discrepancies identified from reconciliation exercises to the Head Cashier.
- Ensure the cashiering area is always secured and safe.
- Inform the Head Cash when cash collected gets to the agreed threshold.
- Ensure proper maintenance of necessary records.
- Any other duties allocated.
Key Performance Indicators
- Authenticity of cash received.
- Accuracy of handover
- Accuracy of reconciliation exercises.
- Turnaround time in customer service.
- Customer satisfaction.
- Adherence to set standard operating procedures.
Qualifications and Experience
- Diploma in Accounting or a related field.
- KATC/ATC Certificate.
- Minimum of 2 years’ experience in a similar role.
- Knowledge of the healthcare industry.
- Excellent communication skills.
- Experience handling large volumes of cash and familiarity with different modes of payment.
- Knowledge of bookkeeping and cash office policies and procedures.
- High level of integrity, accuracy, and speed in handling transactions.
- Ability to work under pressure and meet deadlines.
- Flexibility to work different shifts as required
- Maintains effective communication and working relationships with Finance Head, Billing Office, and Accounts Office.
Source: Original job listing
Requirements
Diploma
