Job Description
Key responsibilities
- Welcome visitors and manage incoming calls, emails and messages.
- Respond to client enquiries and direct them to the relevant team members.
- Record client details and communication in the CRM, assign leads and follow up on their progress.
- Update property listings on the company website and property portals.
- Coordinate meetings, prepare agendas, take minutes and track action points.
- Prepare daily and weekly enquiry reports for management.
- Maintain accurate physical and digital filing systems.
- Monitor office supplies, meeting room schedules and general office presentation.
- Support the tracking of field agents’ movements and maintain check-in records.
- Assist with follow-ups on property-related bills, leases and rental payments.
- Provide administrative support to the Director and senior management.
What we’re looking for
- Strong communication and interpersonal skills, with a welcoming and professional manner.
- Excellent organisational and time-management skills.
- High attention to detail, especially when handling records and data.
- Confidence using office software, CRM systems and online platforms.
- Ability to manage multiple tasks in a fast-paced office.
- Experience in real estate, customer service or administrative support is an advantage.
Experience: in real estate, customer service or administrative support is an advantage. | Qualification: BA/BSc/HND
Requirements
BA/BSc/HND
