Join our growing team as a dedicated Complaints Officer to join our team in Meru. This is a Contract position offering a competitive salary of KES 50,000 - KES 80,000 per month.
- Plan, coordinate, and oversee project activities from start to finish
- Monitor performance metrics and prepare detailed analytical reports
- Communicate effectively with stakeholders at all levels
- Develop and implement strategies to improve efficiency and quality
- Manage budgets and ensure cost-effective use of resources
Requirements:
- Diploma or Bachelor's degree in a relevant field
- Minimum 2 years of working experience in a similar role
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite and relevant software
- Ability to work independently and as part of a team
We offer a competitive salary, a supportive working environment, and opportunities for career growth. Interested candidates should apply with an updated CV and cover letter.