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Pacific Trust

Shop Assistant

Posted 2 hours ago
Closes: Jul 16, 2026
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About Pacific Trust

Pacific Trust is a microfinance institution that provides savings, credit, and micro-insurance products to low-income entrepreneurs, women's groups, and smallholder farmers in rural and peri-urban Kenya. Licensed by the Central Bank of Kenya, Pacific Trust was founded in 2005 and currently serves over 85,000 active borrowers through a network of eighteen branches and forty-seven agent outlets. The institution's loan portfolio stands at KES 4.2 billion with a non-performing loan ratio below three percent. Pacific Trust also offers agricultural lending tied to crop cycles and partners with ten insurance companies to provide weather-indexed crop insurance.

What you will do:

You will manage wholesale accounts, build relationships with retailers and institutional buyers, and achieve sales targets for the company's product range. Daily tasks include processing orders, coordinating deliveries, resolving customer complaints, and following up on payments. The role involves identifying new business opportunities, expanding the customer base in the assigned territory, and conducting market intelligence on competitor activities and pricing. You will also prepare sales reports, forecast demand, and coordinate with the production and logistics teams to ensure product availability. Strong negotiation skills, a valid driving licence, and the willingness to travel extensively within the assigned region are required.

Requirements:

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

To apply, submit your application through the apply button below. Include your CV, a cover letter, and copies of your academic and professional certificates. Pacific Trust is committed to diversity and inclusion in the workplace and encourages applications from all qualified individuals regardless of gender, disability, or ethnic background.

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