Job Description
What you’ll do
- Process cash, card and mobile payments accurately.
- Verify customer bills, issue receipts and provide correct change.
- Operate the point-of-sale system according to company procedures.
- Reconcile transactions and cash balances at the end of each shift.
- Handle billing enquiries professionally and resolve discrepancies with service staff.
- Process authorised discounts, refunds and voids according to procedure.
- Report payment discrepancies, system faults and unusual transactions promptly.
- Maintain secure handling of cash and payment information.
- Keep the payment area clean, organised and ready for service.
- Prepare accurate transaction records and shift handovers.
What you’ll need
- College-level education or a diploma preferred.
- Strong numeracy and accurate record-keeping skills.
- Ability to use point-of-sale systems and digital payment tools.
- Good communication and customer service skills.
- Ability to handle money responsibly and maintain accuracy under pressure.
Qualification: BA/BSc/HND
Requirements
BA/BSc/HND
