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Ironbridge Capital

IT Support Technician

KSh 64,000 Open
Posted 2 hours ago
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About Ironbridge Capital

Ironbridge Capital is a private equity firm that acquires and grows mid-market companies in East Africa, with a focus on manufacturing, healthcare, and agribusiness. Founded in 2011 and based in Nairobi, Ironbridge has raised two funds totalling USD 120 million and has made nine investments, five of which have been successfully exited. The firm takes majority or significant minority stakes and actively supports portfolio companies with operational improvements, governance strengthening, and expansion capital. Ironbridge Capital is regulated by the Capital Markets Authority as a collective investment scheme.

What you will do:

You will be responsible for managing the company's network infrastructure, including routers, switches, firewalls, and wireless access points. Daily tasks involve monitoring network performance, troubleshooting connectivity issues, managing VPN connections for remote workers, and implementing network security policies. The role also includes managing the server infrastructure, both on-premises and cloud-based, performing backups, applying patches and updates, and ensuring high availability of critical systems. You will document network configurations, maintain asset inventories, and prepare reports on system uptime and incident response. The position requires experience with enterprise networking equipment, server operating systems, and virtualisation platforms. You will participate in an on-call rotation for after-hours emergency support.

Requirements:

  • Bachelor's degree in a relevant discipline; a Master's degree is an added advantage
  • Minimum 5 years of progressive experience, with at least 2 years in a supervisory role
  • Demonstrated leadership and team management capabilities
  • Strategic thinking with the ability to translate organisational goals into actionable plans
  • Professional certification in the relevant field (e.g. CPA, PMP, CIPS, or equivalent)
  • Experience managing budgets and reporting to senior leadership
  • Strong negotiation, presentation, and stakeholder engagement skills

Applications should include an updated CV, copies of relevant certificates, and contact details of three professional referees. Ironbridge Capital offers a competitive remuneration package, medical cover, and opportunities for professional development. Only shortlisted candidates will be contacted.

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