Job Description
Sometime in the autumn of 1974, a small group of Unilever (Then East Africa Industries Ltd {EAI}) factory workers whirled away their mid-morning break over a cup of tea. They mulled over their life challenges mostly revolving around personal financial needs.
Call Centre Agent
KEY RESPONSIBILITIES
- Answer calls professionally and within service standards.
- Follow up missed and abandoned calls within 24 hours.
- Provide accurate information on SACCO products and services.
WHO WE ARE LOOKING FOR
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in Business Administration, Customer Service, Communication or a related field.
EXPERIENCE
- At least 2 years’ experience in a call centre, customer service or frontline support role.
Method of Application
Send your CV and application
