Job Description
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
Cards Business Development Manager
KEY RESPONSIBILITIES:
- Develop and execute strategy and road map for card products.
- Lead an end to end Product Development process from ideation to launch.
- Liaise with marketing teams and customer service to develop go to market strategies and support campaigns to increase product adoption.
- Establish and maintain partnerships with key stakeholders such as payment networks (Visa, Mastercard), processors, and technology vendors.
- Negotiate contracts and manage relationships with card manufacturers, payment gateways, and other third-party providers.
- Provide support in Driving all Card issuing projects to ensure timely implementation and shorten go to-market duration.
- Monitor and improve the customer journey for card holders ensuring optimal experience across all bank Channels
