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Front Desk Receptionist at Afrique Shipping Services Limited

Nairobi Full-Time Customer Service Salary negotiable

Posted: 4 weeks ago Closes: October 31, 2026

Job Description

Afrique Shipping Services Ltd. was founded in 2009. We provide efficient and effective clearing and forwarding services to our clients. Our professional services have earned us a reputation of excellence from both our local and global clients.

Front Desk Receptionist

At Afrique Shipping Services Ltd, we value a positive culture, collaboration, and high-quality service. We are looking for a professional, courteous, and highly organized individual to serve as the first point of contact for our visitors, clients, and partners.

Key Responsibilities

  • Visitor Management: Greet, welcome, and direct guests warmly as soon as they arrive at the office.
  • Call & Email Handling: Answer, screen, and forward incoming phone calls while managing the general inbox.
  • Office Maintenance: Maintain a clean, professional, and organized reception and waiting area.
  • Logistics & Mail: Receive, sort, and distribute daily mail, deliveries, and couriers.
  • Administrative Support: Assist with clerical duties such as data entry, photocopying, filing, and scheduling meeting rooms.

Qualifications & Requirements

  • Education: Diploma in Business Administration, Front Office Operations, or related field.
  • Experience: Proven work experience as a Receptionist, Front Office Representative, or similar customer-facing role.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
  • Communication: Excellent verbal and written communication skills with a professional telephone etiquette.
  • Key Attributes: Ability to multitask, manage time effectively, and maintain a friendly, positive attitude under pressure.