Principal Digital Health Officer at Digital Health Agency (DHA)

Description

Point of Care Services

• Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;
• Implementing concept notes on point of care solutions;
• Implementing gap analysis guidelines for point of care solutions;
• Implementing deployment plans for point of care solutions;
• Engaging stakeholders to align with clinical and system goals;
• Implement mitigation strategies for the identified risk;
• Defining user role and permissions;
• Conducting training and user support;
• Implementing user authentication guidelines on the patient portal;
• Developing sops for data collection and reporting;
• Implementing data quality protocols;
• Implementing point of care solutions upgrade plan;
• Implementing decommissioning of point of care solutions; and
• Implementing competency framework for training the users on point of care solutions.

Health Informatics

• Developing comprehensive policies, strategies, standards, and guidelines for aggregate health information systems;
• Creating regulatory frameworks and legislation for health information management;
• Establishing data security and privacy regulations for health information systems;
• Conducting data protection impact assessments for aggregate health information systems;
• Implementing concept notes and technical specifications for health information systems;
• Conducting gap analysis and reviewing system requirement specifications;
• Managing system upgrade plans and implementing technical enhancements;
• Coordinating decommissioning of outdated aggregate health information systems;
• Integrating new data sources into existing reporting platforms;
• Standardizing health data metrics for cross-system compatibility;
• Establishing data cleaning, validation, and aggregation workflows;
• Designing data collection tools and monitoring frameworks;
• Conducting trend analysis, pattern recognition, and predictive modeling;
• Performing disparity analysis and forecasting health data metrics trends;
• Monitoring and evaluating system performance including availability metrics;
• Defining key indicators and metrics for dashboard visualization;
• Managing visualization dashboards and monitoring their usage patterns;
• Implementing competency frameworks for user training and ensuring data accessibility.

 Health Information Management

• Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on digital health, informatics, policy, research, and health relations for health information management;
• Implementing concept notes on health information exchange;
• Implementing gap analysis guidelines for health information exchange;
• Implementing deployment plans for health information exchange;
• Implement mitigation strategies for the identified risk;
• Review and update health information exchange systems requirement specifications;
• Conducting pre-test on health information exchange;
• Conducting data protection impact assessment for different registries;
• Monitoring and evaluating health information exchange registries;
• Implement health information exchange upgrade plan;
• Implementation of the decommissioning of health information exchange;
• Implement competency framework for training the users on health information exchange; and
• Evaluating health information exchange performance on system availability.

Systems Support and Maintenance

• Training staff on health systems queries and troubleshooting workflows;
• Gathering insights from end users (health care providers, administrators) to identify common challenges and desired levels;
• Sharing lessons learned across departments or facilities to prevent similar incidents;
• Assessing whether sensitive patient data, financial information or operational systems were compromised;
• Implementing support desk policies and procedures, incidence management protocol, solution guidelines, reporting metrics and user expectations;
• Monitoring end user support by tracking performance indicators, collecting user feedback and user management issues;
• Communicating breach information for affected users;
• Integrating feedback to enhance development of new solutions; and
• Reviewing and analyzing post escalation performance.

Standards and Compliance

• Identifying the various standards and frameworks and map out the gaps with international standards;
• Strengthening data policies and security measures;
• Implementing standards in systems to identify challenges and fine tune processes;
• Implementing a compliance plan for digital health systems;
• Developing guidelines tailored to national and international standards for best practices;
• Educating stakeholders on importance of standards and compliance;
• Advising on incorporating feedback from audit and evaluation into system updates and policy revisions;
• Conducting regular stakeholder meetings to identify stakeholder challenges;
• Providing training for stakeholders on new policies standards and procedures;
• Scheduling periodic reviews (annually or biannually) to ensure relevance and effectiveness; and
• Reviewing access controls and authentication mechanisms for security evaluation.

 Certification

• Continuously reviewing and verifying documentation submitted by healthcare providers for certification;
• Organizing and managing regular audits and follow-up inspections to maintain compliance;
• Ensuring healthcare entities are holding valid licenses for their digital health services;
• Guiding healthcare facilities on DHA regulations and certification processes;
• Maintaining detailed records of inspections, audits, and certifications;
• Ongoing monitoring of the compliance of certified healthcare facilities and digital health solutions;
• Identifying and mitigating risks associated with non-compliance in healthcare facilities;
• Assessing new digital health technologies and their impact on healthcare delivery and compliance;
• Assessing digital health solutions such as telemedicine platforms and Electronic Health Records (EHR) for compliance with Kenyan regulations; and
• Investigating and responding to breaches of digital health compliance and taking corrective actions.

Capacity Building

• Assessing the existing digital literacy levels of health care professionals;
• Identifying gaps and the understanding of digital health tools and technologies;
• Identifying areas where digital health tools could improve clinical workflows that are not yet fully utilized;
• Promoting the understanding of digital health tools, improve care quality, efficiency and patient outcomes;
• Providing multi legal and cultural relevant materials addressing low digital literacy levels;
• Updating health care providers on emerging digital health technologies and best practices through refresher courses;
• Developing skills in monitoring and evaluating the digital health solutions;
• Promoting awareness of digital health solutions in counties and programs; and
• Implementing strong cyber security measures to safeguard user information.

Requirements

• Cumulative period of nine (9) years relevant work experience, three (3) of which must have been in the grade of Senior Digital Health Officer or in a comparable position;
• Bachelor’s degree in any of the following disciplines:- Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
• Registered and Licensed by a recognized regulatory body where applicable;
• Certificate in Management course lasting not less than four (4) from a recognized institution;
• Proficiency in computer applications; and
• Shown merit and ability as reflected in work performance and results.

Benefits

• Comprehensive health coverage.
• Flexible working hours and remote options.
• Professional development and training budget.