Skip to content

Technology Performance Manager at KCB Bank Kenya

Nairobi Full-Time Banking

Posted: 1 week ago Closes: October 31, 2026

Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.

Technology Performance Manager

KEY RESPONSIBILITIES

  • Support the Group Technology Strategic Planning and Consolidation Processes; overall liaison of template dissemination, engagement meetings, collation and presentation.
  • Cascade of approved Technology plan and monthly reviews against plan.
  • Assist with input to prepare Performance and Strategy papers to respective governance bodies.
  • Provide management of the overall technology strategy execution, working in conjunction with responsible unit leaders and the subsidiaries.
  • Support goal setting and own accepting any revisions or changes to the goals or the plans that support achieving the goals.
  • Support strategic initiatives validation, sizing and tracking at unit and subsidiary level.
  • Provide support on an on-going basis, the performance management of work stream sponsors, leads and initiative owners on the successful execution of the technology strategy.

DAILY RESPONSIBILITIES: 

  • Track and measure KPI’s and monthly, quarterly, yearly achievement against agreed KPI’s.
  • Regularly engage with the technology units to review operational performance and system stability for all systems in use.
  • Preparing of performance management packs for business directors, units heads
  • Providing performance commentary and insights, risks and opportunities to budgets to set targets
  • Interpreting data for the purpose of determining the root causes of past performance, costing and operational performance to inform recommendations and decision making

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education 

  • Bachelors degree in Information Technology or Business related field RQ
  • Master’s Degree
  • Masters in Business Adminitration AA

EXPERIENCE

  • 5 years working experience
  • 3 years’ experience in Financial Analysis & performance management
  • 3 years Experience in Data Analytics tools (e.g., EDWH, SQL, SAP BI, Power BI)
  • 2 years experience in Stakeholder Management