Job Description
Victoria Courts offers you a unique shopping experience in welcoming showrooms, featuring a wide range of products under one roof and offers a distinctive customer service that is second to none.
Virtual Sales Representative – Mombasa
Job Overview:
We are seeking a highly motivated and customer-focused Virtual Sales Representative to join our team. The successful candidate will be responsible for managing online customer interactions, handling lead calls, conducting follow-ups, and driving conversions. If you have excellent communication skills, a persuasive sales pitch, and a knack for utilizing social media in sales, we want to hear from you!
Responsibilities:
- Handle inbound and outbound sales calls with online leads, providing information, and guiding customers through the sales process.
- Conduct proactive follow-ups to nurture leads and move them through the sales funnel.
- Utilize effective sales techniques to convert leads into customers, meeting and exceeding sales targets.
- Provide an exceptional online customer experience through clear communication and product knowledge.
- Collaborate with the marketing team to align sales strategies with ongoing campaigns.
- Utilize social media platforms to engage potential customers, build relationships, and drive sales.
- Stay informed about product features, industry trends, and competitive offerings.
Qualifications:
- Proven experience in sales, preferably in a retail environment.
- Excellent communication skills, both written and verbal.
- Strong sales pitch and negotiation abilities.
- Experience in utilizing social media for sales and customer engagement.
- Ability to work independently and efficiently manage time and tasks.
- Customer-centric mindset with a focus on delivering outstanding service.
- Proficient in using CRM software and other sales tools.
- Results-driven with a proven track record of meeting and exceeding sales targets.
Education:
- A bachelor’s degree Or Diploma in Business, Marketing, or a related field is preferred.
