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Heritage Brands

Shop Assistant

Posted 3 hours ago
Closes: Jul 12, 2026
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About Heritage Brands

Heritage Brands is a fast-moving consumer goods company that manufactures personal care products, laundry detergents, and household cleaning solutions. The company was established in 2004 and operates a factory in Athi River that produces over fifty SKUs. Heritage Brands products are distributed through major supermarket chains and wholesale outlets in Kenya, Uganda, and Tanzania. The company employs 480 staff and invests approximately four percent of annual revenue in product research and development. Heritage Brands is a member of the Kenya Association of Manufacturers and has won the KBS Quality Award twice.

What you will do:

You will manage wholesale accounts, build relationships with retailers and institutional buyers, and achieve sales targets for the company's product range. Daily tasks include processing orders, coordinating deliveries, resolving customer complaints, and following up on payments. The role involves identifying new business opportunities, expanding the customer base in the assigned territory, and conducting market intelligence on competitor activities and pricing. You will also prepare sales reports, forecast demand, and coordinate with the production and logistics teams to ensure product availability. Strong negotiation skills, a valid driving licence, and the willingness to travel extensively within the assigned region are required.

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

Requirements:

To apply, submit your application through the apply button below. Include your CV, a cover letter, and copies of your academic and professional certificates. Heritage Brands is committed to diversity and inclusion in the workplace and encourages applications from all qualified individuals regardless of gender, disability, or ethnic background.

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